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For Service Query – Call - 080-65159555 / 080-44479555
Email - helpdesk@hathway.net
Hathway Fiber BroadbandHathway₹
Old Anjirwadi, Chapsi Bhimji ChawlMazgaon, mumbai400010in08071404557
1505

Hathway Fiber Broadband, Mazgaon, mumbai

Internet Service Provider Store in Mazgaon, Mumbai, Maharashtra

Old Anjirwadi, Chapsi Bhimji Chawl, Mazgaon, mumbai, maharashtra - 400010

08071404557
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Hathway Fiber BroadbandHathway Fiber Broadband

Explore Plans in Mumbai

  1. Family Plan
    39a9797a-f67b-434b-afeb-15aaff4634aaFamily Plan
    4.5106
    In stock
    200 Mbps
    Family Plan

    200 Mbps

    Effective Monthly Pricing
    ₹ 724*
    Family Plan
    Available in 2,3, 6 and 12 months options
    Download Limit - Unlimited, Free Installation
  2. WFH Plan 2
    23eb0ae2-9a18-408d-8cc1-ea54a8715081WFH Plan 2
    4.5106
    In stock
    100 Mbps
    WFH Plan 2

    100 Mbps

    Effective Monthly Pricing
    ₹ 624*
    WFH Plan 2
    Available in 2,3, 6 and 12 months options
  3. Premium plan
    334e5e77-e5d2-42c1-8717-82922fbf1266Premium plan
    4.5106
    In stock
    300 Mbps
    Premium plan

    300 Mbps

    Effective Monthly Pricing
    ₹ 824*
    Premium plan
    Available in 2,3, 6 and 12 months options
    Download Limit - Unlimited, Free Installation
  4. Beginner Plan
    fac86b74-691f-4eba-97f3-6f22be6abe7eBeginner Plan
    4.5106
    In stock
    50 Mbps
    Beginner Plan

    50 Mbps

    Effective Monthly Pricing
    ₹ 524*
    Beginner Plan
    Available in 2,3, 6 and 12 months options
    Download Limit - Unlimited; Free Installation
  5. WFH plan
    57be75da-0c93-4758-bd4f-ac0a8dd4961aWFH plan
    4.5106
    In stock
    150 Mbps
    WFH plan

    150 Mbps

    Effective Monthly Pricing
    ₹ 674*
    WFH plan
    Available in 2,3, 6 and 12 months options
    Download Limit - Unlimited, Free Installation
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Hathway Fiber Broadband
Hathway Fiber Broadband
Hathway Fiber Broadband
Hathway Fiber Broadband

About Brand

Hathway Cable & Datacom Limited (Hathway) is one of the India’s leading Cable Broadband service provider. It also provides Cable Television services through its wholly owned subsidiary – Hathway Digital Private Limited, which is one of the largest Multisystem operator in India. Hathway holds a PAN India ISP license and was the first cable television services provider to offer High-speed cable broadband services across 16 cities (4 metros and 3 mini metros), having more than approx. 5.5 mn Home passed and 0.77 mn Subscribers as on Q1FY19. Cable Television: One of India’s largest MSO, across various regions of the country and transmitting the same to LCOs or directly to subscriber’s Extensive network connecting 7.2 Mn digital cable subscribers / households across 350 cities and major towns. Hathway has been awarded the best MSO by the Indian Telly Awards for its quality Cable TV and Broadband Internet Services nine times and "Star News Brand Excellence Awards for Brand Excellence in Digital Products for Internet Services in 2011". Hathway has been voted as one of the best managed media companies in Asia 2013 based on a study conducted by EUROMONEY.

Payment Methods

Cash
Master Card
Debit Card
Visa
Credit Card
QR Scan
BHIM UPI

Services

Quick installation and easy switching
Digital Cable Television
Broadband Internet Services
Customer Support & Digital Tools

Tags

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Frequently Asked Questions

  1. Log-in to Hathway Self Care Portal on www.hathway.com
  2. Click on “Payments” tab on the Left Menu Bar .
  3. Check whether your Payment is reflecting .
  4. Online Payments usually get updated within 30 mins to 4 hrs. depending on the Bank / Payment Gateway . Payment thru Cash or Cheque takes 12 hrs. to 24 hrs. to get updated
  5. If your Payment is not reflecting then wait for the same to be updated
  6. If your payment is updated, then go to “My Dashboard” on the left menu bar.
  7. Check the renewal amount under "Current Plan”.
  8. If the amount you have paid is the same as your renewal amount, your account will get auto-activated within 30 minutes.
  9. If the amount paid by you is different you may need to pay the differential amount to get your account activated


  1. Log-in to Hathway Self Care Portal on www.hathway.com
  2. Go to “My Dashboard” in the Left Menu Bar .
  3. Click on “View More” under “ Current Plan”
  4. You will get the Renewal Amount and Your Plan Expiry Date under “SERVICE PLAN DETAILS”

  1. Log-in to Hathway Self Care Portal on www.hathway.com
  2. Go to “My Dashboard” in the Left Menu Bar .
  3. Click on “View More” under “ Current Plan
  4. Click on “RENEW” option on the Top left hand corner
  5. Check the total renewal amount.
  6. Select your preferred payment gateway.
  7. Click on “PROCEED TO PAYMENT."
  8. You will be redirected to the payment page.


  • Log-in to Hathway Self Care Portal on www.hathway.com
  • Go to “My Dashboard” in the Left Menu Bar .
  • Click on “View More” under “ Current Plan
  • Click on “UPGRADE” option on the Top left hand corner
  • You will get the best-suited plan towards upgrading your account.
  • Select your preferred plan and click on Proceed.
  • Check the total renewal amount.
  • Select your preferred payment gateway.
  • Click on “PROCEED TO PAYMENT."
  • You will be redirected to the payment page.
  • Log-in to Hathway Self Care Portal on www.hathway.com
  • Go to “Profiles” in the Left Menu Bar .
  • You will get your Account Details showing your Registered Mobile No and Email Id.
  • If you are having multiple Accounts with the same credentials then select the Account for which you wish to change the details .
  • Click on the “Pen” symbol to update the new details.
  • Click on the correct option from the bottom of the page to save your data .
  • Click on the “ Change RMN” at the bottom.
  • Enter your new Mobile No.
  • Enter the OTP sent to your new Mobile No.
  • Re-Login with your new credentials


  1. Log-in to Hathway Self Care Portal on www.hathway.com
  2. Go to “Profiles” in the Left Menu Bar .
  3. You will get your Account Details showing your Registered Mobile No and Email Id.
Understand Your Bill
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  1. Identify the Wifi Device Installed at your place . The Device name will be on the front side of the Device and the Model No will be mentioned at the Back Side.
  2. Choose the Device Type from the List mentioned below
  INTEGRATED WI-FI DEVICES
  •         Device Make : ZTE Model No F660 Model No F602W Model No 612W
  •         Device Make : Genexis Model No Platinum 4410
WI-FI ROUTERS
  • Router Make : TENDA Model No AC1200 A9
  • Router Make : TP LINK Model No TL WR850N
  • Router Make : DLINK Model No DIR615 , Model No DIR842
  1. Reset your ZTE ONU by pressing the “Reset” button with a pointed object for 10 seconds.
  2. The “Reset” button will be next to the “Power” button.
  3. Note down the Default WI-Fi user id and password mentioned at the back of the ONU.
  4. Click on the Wi-fi option in your system , chose the default user id as mentioned in your device.
  5. Type the default password mentioned in your device and connect.
  6. Once you are connected you may re-configure your Wi-Fi credentials by following the instructions mentioned below


  1. Connect to Wi – fi.
  2. Open the web browser (Internet Explorer/Mozilla Firefox) Type in the address bar 192.168.1.1.
  3. ZTE page will open.
  1. Enter User Name—"Admin”.
  2. Password (MAC ID without special characters)
  3. Enter the CAPTCHA as mentioned below.
  1. Connect to Wi – fi.
  2. Open the web browser (Internet Explorer/Mozilla Firefox) Type in the address bar 192.168.1.1.
  1. Connect to Wi-Fi.
  2. Open the web browser (Internet Explorer/Mozilla Firefox) . Type in the address bar 192.168.0.1.
  3. TENDA WIFI ROUTER page will open
  4. Please enter your current password in the box provided for the same and click on Login
  1. Connect to Wi-Fi. Open the web browser (Internet Explorer/Mozilla Firefox). Type in the address bar 192.168.0.1.
  2. Enter the default username “Admin” or your current username.
  3. Enter the default password, which may be the MAC ID of the Device , mentioned at the backside of the device, or your current password


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